TERMS & CONDITIONS

By accessing and using this website, you agree to the following terms. If you do not agree, do not use this site.

1. Research Use Only

All products sold by Reta HQ are strictly for research purposes only. They are not intended for human consumption, medical use, or therapeutic application. You must be 18+ to purchase.

2. Product Information

We aim to provide accurate product descriptions, but we do not guarantee completeness or accuracy at all times. Products are sold as-is for research use.

3. Orders & Payments

All orders must be fully paid before processing. Payment methods may include card, crypto, or alternative processors. Temporary holds or failed transactions do not constitute successful payment.

4. Shipping

Orders are typically processed within 24 hours.

USA: 2–4 business days
Canada: 5–10 business days
International: 10–14 business days

Delivery times are estimates and not guaranteed. We are not responsible for delays caused by carriers, customs, or external factors.

5. Lost or Delayed Packages

If a package is lost or shows no movement, we may reship at our discretion after review.

6. Returns & Refunds

All sales are final. Due to the nature of the products, we do not accept returns or exchanges.

7. Wholesale Orders

Wholesale or bulk orders may be subject to additional terms, minimum quantities, and restrictions.

8. Limitation of Liability

We are not liable for any misuse of products. By purchasing, you accept full responsibility for proper handling and use.

9. Changes to Terms

We reserve the right to update these terms at any time without notice.

10. Contact

For questions, contact us through the website contact form.