What does Royal Peptides sell?

Royal Peptides provides premium research-grade peptides for qualified research purposes only. Products are not intended for human consumption, medical use, diagnostic use, or therapeutic use.

Are your products for human use?

No. All products are sold strictly for research use only. They are not sold for human consumption, personal use, medical use, or treatment of any condition.

Do you provide Certificates of Analysis?

Yes. We provide COAs where available for batch verification. COAs help confirm testing information such as purity and analytical results.

Where can I view COAs?

COAs can be viewed through the COA Vault page when available. If you need help locating a specific batch, contact support.

Are your products third-party tested?

Yes. Products are tested through third-party analytical methods such as HPLC and Mass Spectrometry where applicable.

What purity are your products?

Many products are listed as 99%+ purity when supported by testing. Always review the specific product listing and COA for batch details.

How fast do orders ship?

Most orders are processed within 24 hours after payment confirmation. Processing may vary during high-volume periods, shortages, holidays, or carrier delays.

What are the estimated delivery times?

Estimated delivery is usually USA: 2–4 business days, Canada: 5–10 business days, and international: 10–14 business days. These are estimates, not guarantees.

Why has my tracking not updated yet?

Tracking can take time to update after a label is created. Carrier scans may be delayed, especially during weekends, holidays, customs checks, or high-volume periods.

What should I do if my package has no movement?

If tracking shows no movement after several business days, contact support with your order details. We will review the shipment and assist where possible.

Do you ship to Canada?

Yes. Canada stock may be limited due to customs and inventory availability. Only products that can be selected on the site are currently available.

Do you ship internationally?

International shipping may be available depending on the product, destination, carrier availability, and customs conditions.

Who is responsible for customs delays?

Customs delays are outside our control. International customers are responsible for understanding import rules, duties, taxes, and restrictions in their location.

What payment methods do you accept?

Available payment options may include card-based processors, crypto-supported checkout, bank transfer, or other approved methods shown at checkout.

Does a bank hold mean my order is paid?

No. A temporary bank hold does not always mean payment was completed. Orders are processed only after payment is successfully received and confirmed.

What if my payment failed?

If payment failed or was not received, you may try another available payment method at checkout. If you believe payment was completed, contact support with confirmation details.

Can I cancel my order?

Orders may not be cancelable once processing has started. Contact support immediately if there is an issue, but cancellation is not guaranteed.

Do you accept returns?

No. All sales are final. Due to product type and handling standards, we do not accept returns or exchanges.

Do you offer refunds?

Refunds are not guaranteed and are reviewed case by case. All sales are final unless support determines an exception is appropriate.

What if I entered the wrong shipping address?

Contact support immediately. Once an order has shipped, we may not be able to change the address or redirect the package.

Do you offer wholesale or bulk pricing?

Yes. Wholesale and bulk options may be available depending on inventory and product type. Visit the wholesale page or contact support for current availability.

Why is some inventory limited?

Inventory can be limited due to manufacturer shortages, customs clearance, high demand, batch availability, and warehouse stock levels.

Why do prices change?

Pricing may change based on supply, demand, raw material costs, testing costs, batch availability, and warehouse location.

Can I use coupons on every order?

Coupon availability may vary. Discounts may not apply to wholesale orders, limited-stock products, sale items, or certain categories.

How do I contact support?

Use the contact page and include your name, order email, and order details. This helps support review your issue faster.